Shipping

Post & Packaging charges are as follows:

UK

1st Class - £1.75
Signed For 1st Class - £3.00

'EUROPE'

International Standard - £4.50 
International Tracked & Signed - £9.00
*it is RECOMMENDED to buy tracked shipping if you purchase unique items: Resin Trays/Pin Banners*

'REST OF THE WORLD'

International Standard - £6.00
International Tracked - £10.50
*it is RECOMMENDED to buy tracked shipping if you purchase unique items: Resin Trays/Pin Banners*

Large orders may need to ship in more than one package. This will not effect your shipping costs.

**For items such as Resin Trinket Trays & Upcycled Pin Banners, it is RECOMMENDED for international customers to select a TRACKED SHIPPING OPTION. As each piece is unique, it cannot be replaced so tracked shipping is the best option I have to get things to my INT customers safely**

All orders over £50 will automatically be upgraded to TRACKED shipping, no need to purchase tracked shipping.

PLEASE NOTE: It can take up to 24hrs for tracking numbers to update.

I ship items once a week. This will be a Tuesday morning UK time. Orders placed after 7am GMT on Tuesdays will ship on the following Tuesday. Please follow my Instagram for updates on processing and shipping.

UK: Royal Mail aim to deliver in 1-3 working days. If it has been over a week since you have received your shipping email but have not got your package, please contact me with your order number.

INT: Royal Mail will pass onto a courier in your country and aim to deliver in 7-10 working days. If it has been a month since you have received your dispatch email but have not got your package, please contact me with your order number.

Once your order has been posted, I cannot be held responsible for any delays. These can range from getting stuck in customs, weather delaying shipments from leaving the country, strikes and so on and so forth.

I am also not responsible for any custom fees or any other fees you may have to pay. This varies from country to country so if you are unsure what you may have to pay please speak to your local postal office who will be able to advise.

Have a question not answered here or on the FAQ/pin grading pages?

Please send an email to FELFIRAMOONDESIGNS@GMAIL.COM and I will do my best to get back to you within a couple of days!

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